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How To Keep Your Computer Virus Free
Computer viruses can and do strike at any moment. They assault your computer by destroying data,and rendering your system useless.The very first line of defense is to boost your knowledge of these well hidden malicious codes. Malicious codes come...
Neat Network Messaging
Sending emails around an enterprise network... from office to office, cubicle to cubicle... is these days taking up a large slice of the working day in both the sending and the reading of the messages. Often this practice wastes a great deal of lime...
The security risks and ways to decrease vulnerabilities in a 802.11b wireless environment
This document explains topics relating to wireless networks. The main topics discussed include, what type of vulnerabilities exist today in 802.11 networks and ways that you can help prevent these vulnerabilities from happening. Wireless networks...
Top 10 things everyone must know about computer viruses
You have permission to publish this article electronically or in print, free of charge, as long as the bylines are included and all links are made active. A courtesy copy of your publication would be appreciated: published@antivirus-report.com ...
Transportation Management Software
Transportation Management Software
Transportation management software is a broad term. Large
shippers and carriers began developing transportation management
software in the 1960's when mainframe computers became more
widely available and...
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HelpDesk & Asset Management Software - Top Questions to Ask Before You Buy
#5 You have hardware like PCs that come under various warranty periods. Do you know which batch of PCs are under warranty & the number of PCs for which the warranty is about to expire (so that you can plan for an AMC)? Can you split up & tell how much AMC charges you pay for each hardware component or for each vendor?
#4 Typically your company gets hardware parts and accessories from different vendors. Is your purchasing done centrally? Can you get the information of all vendors & the products they offer on a single click? Can you compare prices & other information before placing an order? Can you modify a purchase order (PO), have a revision history & email the vendor the updated PO? Can you track POs till all the items mentioned in a PO arrive?
#3 You might have entered into contracts with various vendors. Do you maintain & keep track of all your maintenance & support contracts in one place? How about having soft copies of actual contracts that are available to you through a web browser and is always a single click away?
#2 Your company has a variety of hardware like PCs, printers,
scanners, OHPs etc and a plethora of software ranging from MS Office to Adobe Photoshop (all of various versions). Are you still using spreadsheets & manually tracking all these assets? Can you tell whether all the software you have comply with licensing? Can you tell how many of these hardware components & software copies are available with you at any instant? Can you tell how much of these are under utilized or not utilized at all?
#1 Your employees come up with different service requests ranging from "Not able to print from my PC" to "Cannot send mail". How do you ensure that such requests are taken care of by your support staff, that too efficiently? How do you ensure none of the requests fall through the cracks? Is there a Knowledge Base which can offer self-help for the employees? How do you keep track a high volume of requests?
AdventNet's ServiceDesk Plus can be the single answer to all the above questions. Pricing starts at $495 (there's a Free Edition too for managing 25 Workstations). For further information, visit http://www.servicedeskplus.com
About the Author
Market Analyst
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